Refund policy
Return & Refund Policy
Board Room Organics – Shopify Store
📦 Shipping Policy
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Same-Day Shipping: Orders placed before 2:00 PM (local time) are shipped the same business day.
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Orders placed after 2:00 PM or on weekends/holidays will be shipped the next business day.
🔄 30-Day Return Warranty
We stand by the quality of our products. If you're not completely satisfied with your purchase, you may request a return or refund under the following terms:
✅ Eligibility for Returns
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You must request a return within 30 days of receiving your order.
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Items must be:
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Unopened and unused
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In original packaging
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Accompanied by proof of purchase (order confirmation or receipt)
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❌ Non-Returnable Items
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Opened or used supplements (unless defective)
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Perishable goods
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Final sale or clearance items
💰 Refunds
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Once your return is received and inspected, you’ll receive an email confirmation.
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If approved, a full refund (excluding original shipping costs) will be issued to your original payment method within 5–7 business days.
🔁 Exchanges
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We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days of delivery.
🚚 Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service or purchasing shipping insurance.
📩 Contact Us
If you have questions or need assistance with your return:
📧 Email: Support@BoardRoomOrganics.com
Contact Us: 786-288-0799 ( Text Only )